Return and Refund Policy

Thank you for shopping at Sulabh Sanitation Mission Foundation.

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Sulabh Sanitation Mission Foundation, RZ-83, Mahavir Enclave, Palam Dabri Road, New Delhi: 110045
  • Service refers to the Website.
  • Website refers to Sulabh Sanitation Mission Foundation, accessible from https://www.ssmf.org.in
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for canceling an Order is 7 days from the date on which You received the Course or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Course. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order to refund your order, please share a valid reason and

The customer needs to send us the reason, why he needs a refund for the course? The reason should be a valid reason.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: